Complaint Management
Complaint Management & Electronic Medical Device Reporting (eMDR) Solution for Oracle PLM Solution
Service Description
Medical device companies that implement Agile PLM Product Quality invest significant energy into defining appropriate customer complaint workflows based on the type of complaint, their potential for liability, and the regulatory reporting requirements. Yet they still depend on key individual(s) across the company to determine which workflow to use for each case, and manually complete automation gaps in their process.
